SanData IT-Trainingszentrum

Microsoft Windows 11 – for support staff

Kursdatenblatt
Kurspreis1.090,00 € zzgl. MwSt.
DurchführungVor Ort
Termine3 Termine
Kursdauer2 Tage
Unser Angebot richtet sich ausschließlich an Unternehmer (§ 14 BGB), Gewerbetreibende, Freiberufler sowie öffentliche Auftraggeber. Kein Verkauf an Verbraucher (§ 13 BGB).

Kursbeschreibung

In the seminar, you will learn how to operate Windows 11 efficiently and how to configure it. You will be able to support users when migrating from Windows 10 to Windows 11 and provide support for the maintenance of the running Windows 11 system.

Seminarinhalte

The new Windows 11 interface

The revised Windows 11 start menu changes to the taskbar improvements to Windows Explorer new features in Windows settings Using virtual desktops and the task view The snap function for optimized multitasking The Edge browser and its integration Windows Copilot*

Windows Updates and Service

Windows feature releases and cumulative updates managing Windows update rings setting up Windows update for business settings for Windows update optimizing update delivery (delivery optimization) managing UWP apps in Windows

differences between UWP apps and classic applications installing apps via the Microsoft Store or MSIX listing and removing UWP apps with PowerShell configuring default installation locations for applications alternative app concepts: click-and-go (Office) and electron-based applications (e.g. Teams)

Winget Package Manager

how the Winget package manager works installing and updating applications removing programs with Winget managing winget via UnigetUI cloud integration in Windows 11

logging in to Windows with online accounts Entra-ID overview managing OneDrive integration and default storage locations introduction to IPv6

IPv6 basics understanding the IPv6 addressing scheme Link-local addresses and their meaning cooperation between IPv4 and IPv6 managing data carriers

setting up hard disks with disk management comparison of MBR and GPT activating bitlocker encryption

TPM, UEFI and Secure Boot

importance of UEFI for modern systems how secure boot works using TPM to secure the UEFI firmware

troubleshooting and system management using Windows troubleshooting Analysing Windows reliability history optimizing the hard disk with Disk Cleanup using the Windows event viewer evaluating Windows system information

Zielgruppe

Help Desk employee System administrator Service technician

Voraussetzungen

Basic knowledge of Windows 10 and basic IT support experience are required.

Nächste Termine

04.08.2026 Vor Ort · Nürnberg
1.190,00 € zzgl. MwSt. Direkt buchbar Termin öffnen
14.09.2026 Vor Ort · Nürnberg
1.090,00 € zzgl. MwSt. Direkt buchbar Termin öffnen
16.11.2026 Vor Ort · Nürnberg
1.090,00 € zzgl. MwSt. Direkt buchbar Termin öffnen

Persönliche Beratung

Sie möchten klären, ob dieser Kurs zu Ihrem Bedarf passt? Wir beraten Sie persönlich zu Inhalten, Terminen und passenden Formaten für Einzelpersonen oder Teams.

Telefon+49 (911) 9523 - 260
E-Mailtrainings@sandata.de